The Client (hirer)
As the person responsible for hiring an item from Forbes Jumping Castle Hire, we advise you to read our terms and conditions of hire (TCOH). When placing an order, we will provide you with your own copy of these terms in PDF format. We will require you to sign the TCOH upon paying the booking fee. You as the hirer will be held responsible for all items during the hiring period at all times until returned to Lisa Glasson Trading as (T/A) Forbes Jumping Castles.
The Provider
Trading as ‘Forbes Jumping Castle Hire’. ABN: 31 376 205 280. Active registered Company with Australian Taxation Office since the Tenth day of July, two thousand and nine. Contact details, mobile: 0429 725 253. Address, 49 Mcdonnell Street Forbes NSW Email, . enquiries@forbesjumpingcastles.com.au
Bookings & Cancellations
When making a booking we will hold the item(s) for a period of seven (7) days. The booking fee must be paid within seven (7) days to secure your booking date. When your booking fee is paid, your booking fee will become the hiring fee. The remainder of the fees, being the security bond must be paid seven (7) days prior to the collection of the item(s).
If any cancellations are made within fourteen (14) days of the booking date, the total booking/hire fee will be forfeited. Outside of these fourteen (14) days, an administration fee of $50.00 will be held on cancellation, with the remainder being refunded within seven (7) days.
Rain Policy
During periods of severe weather conditions (i.e. rain high winds etc,) we reserve the right to cancel your reservation. If conditions are not to severe we will give you the option of keeping it or not. If you decide to keep the unit for the term of this agreement, there will be no refunds.
Hire Periods & Delayed Returns
The hire period for Jumping Castle’s is agreed upon at an hourly rate. Item(s) will be delivered at agreed time on day of hire. Alternative arrangements can be made with Forbes Jumping Castle Hire upon special request. If this occurs, then both parties will agree in writing when signing the TCOH document.
If an item(s) is returned after the mutually agreed date, the Security Bond will be forfeited to Forbes Jumping Castle Hire.
Delivery & Pickup (if utalising our delivery service)
Forbes Jumping Castle Hire offers a free delivery service for castles within Forbes and Parkes . To be entitled to free delivery you must reside within the locations shown on the map, which is available to be viewed on the ‘Delivery Options’ page of www.forbesjumpingcastles.com.au
Forbes Jumping Castle Hire will liaise with the hirer to organise relevant times to deliver and pick up items. All areas outside of the Forbes and Parks area incur charges, which will be quoted by Forbes Jumping Castle Hire. Email enquiries@forbesjumpingcastles.com.au for enquires.
Damages & Personal Liability
All item(s) are hired in a good order and condition. This includes Castles and Pumps used for the inflation of Castle(s). The hirer is responsible for the Castle(s) at all times until returned to Forbes Jumping Castle hire. Damage to any item by the hirer or their guests is the hirers’ responsibility. If any item(s) is not returned in the original order and condition or if any item(s) are lost, the hirers’ Security Bond will be forfeited to Forbes Jumping Castle Hire.
Lisa Glasson Trading as Forbes Jumping Castle Hire will not be held responsible for any injuries or damages caused by our Castle(s) or equipment during the hiring period. Refer to the below Terms and Conditions for further detail.
BESURE TO READ IN DETAIL THE FULL TERMS AND CONDITIONS OF HIRE DOCUMENT BY CLICKING THIS TEXT
Payment Options & Return of Security Bonds
Forbes Jumping Castle Hire accepts payments for hire and deposit VIA Cash, Direct Deposit (Commonwealth Bank Australia) Or Bank Cheque. When returning Security Bonds, Forbes Jumping Castle Hire will return the funds via the following means:
- Paid by Cash - Returned in Cash Or Returned to nominated bank account (allow seven (7) days to clear),
- Paid by Direct Deposit – Returned VIA Direct Deposit (allow seven (7) days to clear),
- Paid by bank cheque - Returned VIA mail (allow seven (7) days to be received from date of cancellation).
Summary of Payments and Charges
Booking fee: Paid within 7 days to confirm your booking. Booking fee becomes your hire fee.
Security Bond : Paid in full 7 days prior to the function date. Returned at the end of booking period (see above TCOH for details).
Cancellation Charge (2 weeks prior to booking date): $50.00 admin fee applies to any cancellation that is made 14 days or earlier to function date. Balance of booking fee returned to hirer (see above TCOH for details).
Cancellation Charge (Within 2 weeks of booking date): Full booking/hiring fee is forfeited to Forbes Jumping Castle Hire. If bond has been paid, bond is returned to hirer within 7 days (see above TCOH for details)
Damages, Delayed Returns & Delivery Charges: See above TCOH for details.
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